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Activity ETA Default Start Time Modifiaction (1 Comment)
Topic by Komal MutrejaContentHi Friends ,I have created one Activity as required with duration . Whatever time slot i am giving , the ETA start time is defaulting to 12:00 as shown in attachment...
View ArticleAny Field Service certifications available? (2 Comments)
Topic by rohan patilHi is there any certification for Oracle field service-TOA(ETAdirect)?Could you please send me the information regarding this as soon as possible. Subject edited by eleep to be...
View ArticleReminder: Latest Service Cloud Product Update Newsletter available
Topic by Sarah SheehanHi everyone, just wanted to make sure to let you know the September issue of the product update newsletter is available. Click here to see the post and access the newsletter.Of...
View ArticleRe-post: How to subscribe to community email notifications
Topic by Sarah SheehanStay in the loop!A good refresher on how to subscribe to forum boards that interest you - please see the post here.
View ArticleTime-based routing for field service: Using a time-based approach to yield...
Topic by Sarah SheehanContentThis updated white paper includes a comparison of three routing methodologies for mobile workforces, demonstrating that time-based routing yields more accurate travel times...
View ArticleText property width increase (1 Comment)
Topic by Shilpa ShonkhiaHi,I have added a text type property and I want to increase the width of the text box on the screen. How can I achieve that?ThanksShilpa
View ArticleWork Skill Group (4 Comments)
Topic by Shilpa ShonkhiaHi Friends,I am trying to show work skill group menu item under company settings by setting up the permissions. Though, the option is not showing up. Please let me know the...
View ArticleHow can I delete a resource? (5 Comments)
Topic by Shilpa ShonkhiaHI,While doing development I have added some test buckets which are no longer relevant. Is there a way I can delete them? ThanksShilpa
View ArticleConnecting your contact center and field operations for better service (4...
Topic by Kayleigh FitchContentYou’re already using Oracle Service Cloud to seamlessly serve customers across all channels, but have you incorporated the most intimate customer channel into your...
View ArticleExtend Resource Entity (8 Comments)
Topic by MBHi,We have a requirement where prospect would like to hold some additional data related to resource. They are very happy with the overall field service solution but would like to extend a...
View ArticleCross post: Save the date for the 2016 Modern Service Experience!
Topic by Sarah SheehanGet the details in the post linked here!
View ArticleHow to set the default value in editable enum property on activity (1 Comment)
Topic by Sachin RathodHi,We are trying to set a default value for one of the Enum property in activity entity. It is observed that by default it is coming as blank instead of the default value. Default...
View Articlewrap the text in a read only text field (1 Comment)
Topic by Sachin RathodHi,I am trying to wrap text in a read only field using regular expression. Unfortunately its not working.The regular expression is /(.{1,40})( +|$\n?)|(.{1,40})/Kindly help. I...
View ArticleTabular format is not getting displayed properly (1 Comment)
Topic by Sachin RathodContentHi,I am trying to display the properties in tabular format. Basically, The properties should come in four columns and twenty five rows. The first two columns have read only...
View ArticleResource Types and Work Skills (2 Comments)
Topic by Thomas StuartHi,I am having trouble with resource types. I have a resource type of Technician A, if I add a child resource of this type to my bucket I see the Work Skills box. I want to add a...
View ArticleOracle Service Cloud - TOA Integration (12 Comments)
Topic by Shreyas PandhariHi,I read on Oracle website, recently Oracle has acquired TOA. I would like to know if there is any out of the box TOA integration connector available? I don't see any article...
View ArticleExport Users with all associated properties (5 Comments)
Topic by Sachin RathodHi,I need to export all the user in an environment with all the associated data. if anyone has done this before, please let me know.ThanksSachin
View ArticleCreating Internal plugins in OFSC
Topic by Rohan PalanContentHi,I am looking for any documentation available around plugin creation in Oracle field service cloud, particularly internal plugin, that will help me understand the...
View ArticleCapacity Reservation (1 Comment)
Topic by Sachin RathodHi,Is there any possibility of capacity reservation in OFSC. The requirement is to release capacity in continuous fashion based on the usage.For example, If capacity has to be...
View ArticleAdding a new table is Oracle Field Service Cloud
Topic by Santosh PatilContentI have requirement where I need to create a separate table in Oracle Field Service Cloud? Is it possible to do so and if yes how should I proceed?VersionField Service Cloud
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