Adding Plugin to Core Manage
Topic by Prashant Singh BhadauriaHey , We are trying to add plugin to core manage module . We tried creating plugin at Action Management using Entity as Activity and Base Action was...
View ArticleDynamically changing the resources in the group using API's (2 Comments)
Topic by Prashant Singh BhadauriaHi , We have a use case in which two groups are present : 1. Team 1 (3 resources) 2. Team 2(4 resources) Through documentation we have seen...
View ArticleVirtual Team Formation (2 Comments)
Topic by Vivek KumarContentHi,what i am trying to do is to create a virtual team in the OFSC based on the buckets level. Let assume that we had a buckets with 20 resource and to taking this 20 resource...
View ArticleExtracting the List of Resource ID from Groups and Activity ID's from resources.
Topic by Prashant Singh BhadauriaHi , We have a use case in which we have a group having 3 resources , We want to extract list of Resource ID's from that group using Rest API's . I tried using...
View ArticleNon Routed Activities (5 Comments)
Topic by Pete CoonertyContentHello,We have an increasing amount of activities not routed due to:“Potential profits would not cover the company expenses” We have changed many settings, and still have...
View ArticleDynamically change Work skills for an Activity Type
Topic by Hussam YousufContentHi all,We have got a use case in which the Work skill required for an Activity type would change dynamically for different activities under that activity type.I can see...
View ArticleHow to do User 'Log In' and 'Log Out' (1 Comment)
Topic by Aneeta RanaCan we have a functionality in OFSC wherein service engineer will punch 'In' and punch 'Out' everyday. So after he 'Punch In', he will be available to take service requests once he...
View ArticleGoogle Maps Standard Module (1 Comment)
Topic by Prashant Singh BhadauriaHi , We are trying to use Google Maps instead of Oracle Maps, it would helpful if someone could help me understand that how the address resolution gets affected...
View ArticleOFSC - Install Versus Break Fix
Topic by Pete CoonertyHello, Just a query. I am interested in the types of businesses that people who use OFSC work for, and if they are more centred towards Installation type activity, or break fix....
View ArticleTimestamp Capturing on Starting and Completion of an Activity
Topic by Vinay TattiContentHi,We need to capture Timestamp at the start and Completion of an activity using custom created button. Is there any way to fulfill this requirement?Thanks in...
View Articleupdating fields while creating activity
Topic by sanjana reddyWhen we are creating an Activity through API (Postman) ,we are not able to fill or update the address and Zip/Postal Code fields, We don't get any data relevant to these fields in...
View ArticleLinked Activity status (2 Comments)
Topic by sanjana reddyAfter linking the activities in OFSC can we retrieve the details of linked activities and status of the linked activities by using Rest API ??????????????????????????
View ArticleCustomer Communication (1 Comment)
Topic by Pete CoonertyHi All, Just wondering if anyone uses the OFSC modules to communicate directly with customers in regards to the status of the resource going to their site, and what the...
View ArticlePropose activities that could be done by a specific Technician
Topic by Claus LemkeContentAfter a Dispatcher has identified a white space in the technician route (e.g. in the afternoon of today), he wants to assign activities to that tech. As the customer has the...
View ArticleLinked activity updates
Topic by Neeraj AduriContentI have subscribed a set of events from postman, if I have an activity "A" that is linked to activity "B", will I get the updates if activity B has started or updated?...
View ArticleWork Zone Shapes (7 Comments)
Topic by Arpit SaxenaContentHi,What is the significance of using work zone shapes ? How do we configure them ?Regards ArpitVersion17.2
View ArticleNon Routed Activities (6 Comments)
Topic by Pete CoonertyContentHello,We have an increasing amount of activities not routed due to:“Potential profits would not cover the company expenses” We have changed many settings, and still have...
View ArticleUsage Of Parts Catalog
Topic by Prashant Singh BhadauriaHi,I have got few questions related to Parts Catalog as below:1. How & where can I access Parts Catalog in Core Manage?2. Is it possible to add Parts Catalog for a...
View ArticleAdding Non-Serialized Inventory
Topic by Hussam YousufHi all,I have a requirement for adding 'Required Inventories' to activities in bulk using APIs. The problem I am facing is that, using APIs while I try to update the Required...
View ArticleSSLHandshakeException When Calling Location API method set_position
Topic by Joe SeefeldtContentHello, I'm creating a java client to consume the Location API methods. I grabbed the wsdl and generated the Java classes using Axis2. I'm getting the following error message...
View Article